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Product leader · NYC / Hudson Valley

Complex products. Clear direction. Real traction.

I lead enterprise SaaS, fintech, and security products from uncertain brief to market traction—combining customer evidence, technical depth, and cross-functional execution.

Exploring Senior and Lead Product roles
Portrait of Mike Pittman
$450KFirst-year product revenue
$2.3MEnterprise sales pipeline
30%Lift in first-call resolution
9%Increase in account adoption

01 / Where I add leverage

Strategy is only useful when a team can act on it.

My job is to turn customer evidence, technical constraints, and commercial goals into a product plan people can make decisions against.

Find the product worth building

Use research and market evidence to define the real problem, then make the tradeoffs that keep an MVP focused and credible.

Connect product and engineering

Work comfortably at roadmap and API level, giving teams enough technical clarity to move without turning product into a handoff function.

Carry the work into market

Treat positioning, adoption, and sales enablement as product work—not activities that begin after a feature is declared finished.

02 / Selected work

Decisions, not deliverables.

Three examples of product judgment under real technical, regulatory, and commercial constraints.

Munich Re · Enterprise SaaS

Turned a validated prototype into a production SaaS business.

Munich Re had confirmed demand for climate-risk modeling, but the prototype was not secure or scalable enough to sell. The mandate was to define a credible MVP and get it to market.

Read the published project story
Focus

Reduced a broad opportunity to the core risk-modeling workflow that could prove value without slowing the launch.

Align

Set the roadmap with company leadership, using customer research and data to resolve competing priorities.

Execute

Led vendor and systems integration, authored API contracts, and carried the product through go-to-market.

4 moEarlier launch
$450KYear-one revenue
$2.3MSales pipeline

Madison Performance Group · Customer Operations

Gave support teams the context to solve issues on the first call.

Mandate
Replace a disconnected support workflow with an integrated platform customers and service teams could use in context.
Key call
Selected the only viable open-API platform and led three developers, a database administrator, and two QA resources through a six-month MVP.
Impact
30% improvement in first-call resolution during the first year.

Higher One · Regulated Fintech

Used behavioral evidence to redesign a high-stakes onboarding flow.

Mandate
Improve student account adoption while keeping every change within FDIC and Department of Education requirements.
Key call
Combined school partnerships, funnel experiments, heat maps, and eye-tracking to identify and remove onboarding friction.
Impact
9% increase in new-student account adoption in the first year.

03 / Independent products

I keep a hand in the work.

Small products are a direct way to stay close to discovery, product decisions, and the realities of shipping.

StarterBooks dashboard showing income, expenses, net profit, and recent transactions
Small-business financeLive product

StarterBooks

A deliberately simple income, expense, invoicing, and sales-tax workflow for owners who do not want to become bookkeepers.

Visit StarterBooks
GrainCounter board estimator showing dimensions, wood species, add-ons, and a $186 estimate
Vertical SaaSLive product

GrainCounter

A configurable estimator that lets woodworking shops price work using their actual inventory, labor rate, and markup.

Visit GrainCounter

Beyond product

Making things is the through-line.

I am a product leader with a computer science background, based between the NYC metro and Hudson Valley. Outside software, I photograph people and build furniture—two practices that keep observation, craft, and patience close at hand.

Start a conversation

Building something complex?

If you need a product leader who can connect customers, engineering, and commercial execution, I would be glad to compare notes.